📦 Return & Refund Policy

Our Commitment

Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

✅ Return Eligibility

Returns are accepted within 7 days of receiving your order.

Returned items must be:

• Unused
• Unwashed
• In original packaging
• In resellable condition
• Include all accessories and manuals

❌ Non-Returnable Items

The following items cannot be returned:

• Used kitchen products
• Damaged items caused by misuse
• Customized or personalized items
• Clearance or final sale items
• Gift cards

💰 Refund Process

After receiving and inspecting your returned item:

• Approved refunds are processed within 5–10 business days
• Refunds are issued using the original payment method whenever possible
• Shipping fees are non-refundable unless the error was ours

🔄 Exchanges

We replace products only if they are:

• Defective
• Damaged during shipping
• Incorrectly delivered

📷 Damaged Orders

If your order arrives damaged:

• Contact us within 48 hours
• Include photos of the item and packaging
• Our team will review and provide a replacement or refund